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Sign Up for Our Service
How do I become a restaurant partner? Simply leave us your contact information. Our account manager will call to discuss your needs and come up with a proposal that meets your requirements. We will then do all the setup and customization work for your restaurant.
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How long will it take to get my restaurant online?
Typically 2 to 5 days depending on the complexity of your menu and if we have all the necessary information. If it’s urgent, just let us know, and we will put you on the priority list.
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To expedite the process, please fill this application form and send back to us.
[Answer to the application form question goes here.]
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How much does it cost to join?
Joining us is completely for free. There is no upfront cost. We will provide your restaurant with a free website, free marketing services, and free day-to-day support.
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How much commission will I pay?
5% per based on the total food order amount.
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Can I pass the fee onto my customers?
Yes, we can add a “convenience fee” or “online process fee” of any percentage or dollar amount onto your orders.
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Do I need to sign a contract with CMO?
No, you don’t need to sign any contract with us. There are no long-term contracts or commitments. You simply pay month-to-month, and you are free to pause or cancel the service at any time.
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Does CMO deliver the food for us?
No. We provide the online ordering system so your customers can place orders for your restaurant. If you cannot deliver the food yourself, no problem, you can just use the system for pickup orders.
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Do you serve restaurants outside the US?
We currently offer service in the US and Canada. We’re looking to expand into more countries soon.
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How do I receive customer orders?
Your can receive orders via the following ways: fax, email, SMS (Text Message Notification with a link to view the Order), web-based interface (via any Web Browser on any Device, optimized for Tablets), direct to printer* and CMO Order App**. You can choose multiple methods and change order receiving methods any time.
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What if my fax machine / printer isn’t located where staff can see the orders?
No problem. We offer automated phone calls and/or SMS text message notifications to alert you of new orders. The text messages include the order information as well.
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Can I receive the orders in Chinese?
Yes. We can add Chinese to the dish names on the menu for you. Please provide us the Chinese names in word doc format.